From a product led to an As-a-Service mindset
As a Technology & IT manufacturer, your products may still be selling well and customers responding positively to the latest features... but there’s opportunity in the market. Customers today are looking for more. They are looking for choice and a hassle free, complete package that integrates the product with all the associated services they could imagine. They’re looking for the ultimate convenience and cost effectiveness.
By aligning a suite of services through partner relationships that support the products’ lifespan, you can develop a direct and continuous relationship with your end users whilst increasing margin and cash flow stability.
A single destination for all your product support services
For your customers it provides reassurance, stability and visibility. It is a comprehensive solution that takes away all the periphery pain and administration from product management, allowing them to focus on their core business; freeing both headcount and expenditure to invest in future growth.
New source of revenue
For you it is the opportunity to expand your offering from a single product sell to a services delivery. You can broaden your business model through partners to provide support across every user need; from design to installation, maintenance, support and upgrades.
New routes to market
Then you can easily expand into new markets with a more comprehensive offering by innovating and co-creating with a variety of partners.
Bringing it all together
We can help you grow revenue through the adoption of our digital platform solution, allowing you to remove internal silos while at the same time collaborate, co-invent, monetize new ideas and introduce new digital offering at speed with an ecosystem of partners.
We work together with our customers, linking methodology with the technology to quickly identify customer needs; translate them into viable offerings; test them in the market; refine; launch and expand with minimum risk and cost.