SMBs are sophisticated adopters of technology, already linking tech to their business resilience. They are looking to get more, and willing to pay more. It’s a real opportunity for CSPs who can find a viable business case to connect with SMBs needs and expectations.
The idea of ICT solutions that are built for small and medium-sized businesses - they’re not something that currently exists.
IT Director, Construction, U.S.A.
When I think of CSPs, I think of telephone services primarily. To integrate into other areas such as devices and hardware, I would be more attracted to the offering if they collaborated with a provider with proven expertise.
Solution Architect, professional services, US
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