Altibox goes live with Beyond Now platform, expands customer reach across Norway

Beyond Now’s Infonova digital business platform powers Norwegian broadband provider’s partner ecosystem, providing an enhanced, unified user experience for customers

Amsterdam, December 10, 2019 – Beyond Now today announced that Altibox, a leading Norwegian broadband provider, is using its platform to connect its growing business partner ecosystem of regional service providers across Norway and Denmark and broaden customer access to its expanding range of services including full fiber broadband, TV and media.

Altibox with partners provides services under the Altibox brand to more than 550,000 residential homes, plus tailor-made business services to enterprise customers in Norway. Altibox has an ecosystem of 40 partners that resell its connectivity and media services to their customers.

Using the Beyond Now digital business platform, Altibox is able to standardize a central and harmonized value proposition for its nationwide service, as well as support and monetize its growing customer base. Altibox’s partners gain fast and straightforward access to Altibox’s range of unique consumer and business services while at the same time being able to use the same platform to manage and grow their businesses independently.

The platform streamlines and automates customer orders, billing and product management, which in turn will reduce operating costs, improve efficiency and accelerate time to market for new customer activations and services. Real-time updates provide transparency for Altibox and its partners/customers. In the end, Altibox will deliver an enhanced and consistent user experience for all customers, across all partners. The platform simplifies and harmonizes the billing landscape of Altibox and its regional service provider partners and manages the revenue share and monetization across the full end-to-end ecosystem.

With its open APIs, the Infonova platform’s flexibility and scalability also enable Altibox to take on new partners, experiment with new business models and try out new customer offerings – which it can also swiftly withdraw if they don’t work out.

“Today’s digital ecosystems are hugely significant in shaping tomorrow’s market for digital services, and CSPs must be ready, Establishing an expandable ecosystem of third-party partners and service providers is at the heart of our strategy, and it’s critical that we have the right technology platform in place to support it. With Beyond Now, we have a partner that clearly understands our business model and goals, plus the expectations of our customers, and who we can rely on to continue to grow our partner ecosystem. The Infonova platform provides us with an important competitive advantage in a very crowded market, as well as being a secure foundation for us to succeed with our digital services.”

Thomas Skjelbred, CEO, Altibox

“Altibox is the Nordic region’s leading Fiber-to-the-Home (FTTH) service provider, and it understood the importance of the digital platform business model as a route to growth,” said Angus Ward, CEO of Beyond Now. “We’re delighted to work with Altibox as they extend their market reach, expand their range of digital services and grow their business. Using our technology, Altibox can connect its regional service provider partners to a single central platform, streamline its operations and provide both customers and partners with greater transparency. We look forward to working with Altibox to expand its ecosystem to include other verticals and services, and to also support Altibox’s partners in launching innovative new products and services.”

For more information on the partnership, please visit our Altibox success story

About Altibox

The Norwegian CSP Altibox provides a wide range of telecom products and fiber to the home (FTTH) multi-play services to more than 550.000 end customers and enterprise customers, distributed across 40 partners in Norway and Denmark.

The platform built by Altibox provides an IP-based, fiber-optic broadband network, supporting video, voice and data. Altibox products and services include Internet, IP TV, VOD, OTT TV, SVOD and VoIP. Altibox finished the deployment of gigabit infrastructure in 2016, and launched its next-generation 4K UHD TV on-demand service in 2017.

Altibox is a 100% subsidiary of the Lyse Group.