Business Objectives
In the highly competitive cloud compute market, BT was looking for a way to stay ahead of the game, implementing its Cloud of Clouds strategy to give global organizations access to multiple cloud providers. Through bringing together a combination of different cloud (e.g. AWS, Azure etc.) and other third party application providers, multinational customers would be empowered to adopt cloud in a simple and centralized way. BT chose Beyond Now's powerful software to underpin its platform – called BT Managed Cloud – to connect its global customers to these diverse cloud services. BT Managed Cloud, with its self-serve capabilities, offers through a 'single pane of glass', a multi-country, multi-currency, multi-cloud enabler.
A centralized, software-driven platform as the monetization engine of BT Managed Cloud
Delivered in eight months, Beyond Now's platform was implemented at the heart of BT's Managed Cloud. This created a centralized platform that enabled the management and usage-based billing of different cloud services, handling offer creation, customer and account management, billing, and the allocation of revenues and costs to each involved partner. In parallel, BT also deployed its own SSO (single sign on) and IDM (identity management) platform, enabling customers to access and manage purchased cloud, storage and application services as self-serve.
Beyond Now's platform enables BT to seamlessly onboard and aggregate cloud services, offering these as products and services to customers who can then exploit the full benefits of cloud and digital transformation.
Advantages of BT Managed Cloud:
- Manages products and services centrally and allows customers to consume locally – anywhere in the world, in a variety of pricing constructs, with different currencies, and with the capability to settle financially between BT-selling and BT-supplying country operations
- Customers can contract online and fully self-serve, via any of BT's global 'in country' subsidiaries, with the right contract terms and appropriate currency
- Bills can be allocated across the customer's various business units and departments worldwide
- The customer's contracting party has administrative rights to allocate access to the appropriate services for their global employees
- BT Managed Cloud is a technology and service agnostic platform which provides customers with a unified experience across all onboarded products and services, effectively operating as a single commercial pane of glass
- The capability to provide customers with a fully managed and completely partitioned use of the whole Managed Cloud platform, where the customer is able to define their own cloud products, services and pricing to offer within a closed community market and user group
